1. PERSONAL INFORMATION

We may collect personal identification information from Users in various ways, including:                                                                                                                 

• Name, email address, phone number, and mailing address

• Payment information and billing details

• Date of birth and emergency contact information

• Athletic background and performance data

• Photos, videos, and audio recordings during training sessions

• Medical information and injury history (if provided)

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2. NON-PERSONAL INFORMATION

We may collect non-personal identification information including:

• Browser name, computer type, and technical information

• IP address, location data, and device identifiers

• Website usage patterns and analytics data

• Cookies and similar tracking technologies

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3. AUTOMATICALLY COLLECTED INFORMATION

Our Services may automatically collect:

• Log files and server data

• Device information and operating system details

• Usage statistics and performance metrics

• Geolocation data (with your consent)

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Personal Information Usage:

• Provide and improve our training services

• Process payments and manage accounts

• Communicate regarding programs, schedules, and updates

• Customize user experience and content delivery

• Comply with legal obligations and resolve disputes

• Marketing and promotional communications (with consent)

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Non-Personal Information Usage:

• Analyze website traffic and user behavior

• Improve website functionality and user experience

• Generate aggregate statistics and reports

• Enhance security and prevent fraud

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We May Share Information:

• Service Providers: With trusted third-party vendors who assist in operations

• Legal Compliance: When required by law, court order, or government request

• Business Transfers: In connection with merger, acquisition, or sale of assets

• Safety Concerns: To protect rights, property, or safety of users and others

• Consent: With your explicit permission for specific purposes

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We Will NOT:

• Sell, trade, or rent personal information to third parties

• Share information for marketing purposes without consent

• Disclose sensitive information without legal requirement

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DATA PROTECTION AND SECURITY

Security Measures:

• Industry-standard encryption for data transmission

• Secure servers and regular security audits

• Access controls and authentication procedures

• Regular security training for staff members

• Incident response and breach notification procedures

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Data Retention:

• Personal information retained only as long as necessary

• Account information deleted upon request (subject to legal requirements)

• Backup data securely destroyed according to retention schedule

• Medical and injury information retained per applicable regulations

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YOUR RIGHTS AND CHOICES

You Have the Right To:

• Access your personal information we have collected

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Opt-out of marketing communications

• Request data portability (where applicable)

• Withdraw consent for data processing

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How to Exercise Your Rights:

• Contact us at akarcher12@believeqb.com with your request, including:

• Full name and contact information

• Specific request and reason

• Proof of identity for security purposes

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COOKIES AND TRACKING TECHNOLOGIES

​Types of Cookies Used:

• Essential Cookies: Necessary for website functionality

• Performance Cookies: Help us analyze website usage

• Functional Cookies: Remember your preferences

• Marketing Cookies: Deliver relevant advertisements

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Cookie Management:

• You can control cookie settings through your browser

• Blocking cookies may limit website functionality

• Third-party cookies governed by respective privacy policies

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THIRD-PARTY SERVICES

We May Use:

• Payment processors (Stripe, PayPal, etc.)

• Analytics services (Google Analytics, etc.)

• Communication platforms (Zoom, email services, etc.)

• Social media platforms and plugins

• Cloud storage and hosting services

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Third-Party Disclaimer: We are not responsible for the privacy practices of third-party services. Please review their respective privacy policies.

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CHILDREN'S PRIVACY (COPPA COMPLIANCE)

For Users Under 13:

• We do not knowingly collect information from children under 13

• Parental consent required for any data collection

• Parents may review, modify, or delete their child's information

• Special protections apply to children's data

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For Users 13-17:

• Parental consent may be required for certain activities

• Enhanced privacy protections apply

• Parents have rights to access and control their minor's data

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​CALIFORNIA PRIVACY RIGHTS (CCPA)

California Residents Have Additional Rights:

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt-out of sale of personal information

• Right to non-discrimination for exercising privacy rights

• akarcher12@believeqb.com

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INTERNATIONAL DATA TRANSFERS

• If you are located outside the United States:

• Your information may be transferred to and stored in the US

• We ensure adequate protection through appropriate safeguards

• Transfer is necessary for contract performance and service delivery​​

GENERAL